What We Do For You
Your Clients
As a Business Solutions provider and software reseller, you need to effectively understand your clients’ issues in order to help them bridge these problems and jump start their success.
We understand that business analytics clients are facing some grim realities.
- Business is volume-based
- Competition is fierce
- Margins are shrinking
- They are mere vendors to clients
- They’re not trusted business/technology counselors
- Being just a commodity provider is inadequate
- Market demands further differentiation
- Are live with existing IT/operational systems
- These systems generate huge data volumes
- Data largely go unharvested/unanalyzed
- Clients can’t derive insights into business
- operations/markets/customers
- Are willing to spend money on analytics
- But don’t know how to begin process
Why are these issues so prevalent in SaaS and business analytics providers? From our experience it is caused by an inherently problematic approach to marketing and client support.
Common Problematic Solutions
A problem that we see often with Resellers and/or Distributors is that they hire a bunch of software sales reps and support them by a single technical person (if any) and expect them to sell. Or they go the other route and hire a pure architect or technical expect and expect them to sell. From our experience, this is a failed model.

How We Do it
At KCM Solutions, we have combined both skills in each and every SME we bring on board to our team and we will bring this experience to your organization. We have extensive experience on both fronts (sales and technical) speaking to our effectiveness as CaaS partners. We articulate effectively to the customer the value and ROI of IBM Analytics software and/or a particular service need. We are then able to conduct the implementation ourselves. Our SMEs are all current or previous technical Sr. Architect & Architect level consultants with extensive sales experience selling Software and Implementation services – we figured out how to marry the two specialties.
We are great at integrating our team with your sales force. We realized early on that by letting you focus on your core competency, while we focus on our own, we could achieve higher success and higher sales for both of our respective organizations.
Find out how KCM Solutions will improve your business!
Our dedicated team of professionals would love to speak with you.